- Product Questions
- Ordering Questions
- Shipping Questions
- Miscellaneous Questions
What is the shelf life of Chukar® brand products?
When stored in a cool, dry place;
- 6 months for baking mixes
- 12 months for chocolate confections and berry & nut mixes
- 18 months for dried fruits and unopened pantry items
How should I store my Chukar® Chocolates and Dried Fruits?
Store unopened bags in a cool, dry place. Once opened, store all berry & nut mixes, dried fruit and chocolate-covered confections in an airtight, zip tight bag. Refrigerate jar products once opened.
Do you have No Sugar Added products?

What is the sweetener used in the No Sugar Added Preserve & Toppings?
Maltitol, a nutritive, reduced-calorie sweetener derived from corn. It has 90% of the sweetness of sugar, and many of the same properties. For more information see www.healthcastle.com for more information.
Do you offer sugar free chocolates?

Are your products Organic?

Where can I find nutritional information about each product?
When viewing each product, the nutritional information is available in “More Information” on individual product pages.
What is a Chukar? Why the name Chukar Cherries?

Originally from Asia, the Chukar Partridge favors the arid climate of the inland Northwest. An aerial speedster, this game bird’s notable red beak and legs make it the perfect symbol for Chukar Cherries.
How does Chukar Cherries select ingredients? What is the standard you use?
Through careful research and select suppliers, we proudly use only the most natural and delicious ingredients to fuel the body and life’s adventures!
Why do you use certain ingredients?
We select ingredients for flavor, texture, and well-being. What is well-being? How you feel after you eat it, how it fuels our bodies and soothes our spirit. Utilizing only pure ingredients without additives is basic and a good foundation.
Some of the premium ingredients we use include:

Naturally Dried Cherries and Berries: Nature’s low fat, high-energy, vibrantly flavored fruits are high in antioxidants, minerals and fiber. We dehydrate three different cherries; Bing, Rainier and Montmorency Tart, with nothing added whatsoever!
Dark Chocolate: A quick energy boost and high in antioxidants. A treat every once in awhile is good – and good for us!
Almonds: A great source of Vitamin E and powerful antioxidants.
Cashews: Packed with smart fats, fiber and minerals.
Pecans: Packed with 19 vitamins and minerals for a heart healthy snack.
Pistachios: Cholesterol free and high in copper, magnesium, and B vitamins.
Northwest Hazelnuts: Rich in thiamine enhancing energy and vitamin E.
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What types of payments are accepted on www.chukar.com?
• American Express
• VISA
• Discover
• MasterCard
• Chukar® Gift Cards (learn more)
How do I know my online order was successfully placed?
Shortly after your order is submitted, you will receive a confirmation e-mail.
My online order doesn’t show my discount. Was it applied?
Discounts will be applied when your order is processed in-house.
Can I place my order now to ship at a later date?
Yes, we can place orders on hold. Your credit card will not be charged until your order is shipped.
I forgot my online password, how do I place an order?
You can reset your password at any time and then place your order.
Can I send a personalized message with my gifts?
Of course! Simply include your personal message during checkout.
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How long will it take for my order to arrive?
Typically, we ship your order within two business days from when your order is placed. During the month of December, please allow an additional 2 days.
In regards to Wedding Favors; please allow 1 to 2 weeks.
Depending on your desired shipping method and destination location, delivery takes:
Standard Shipping: 5-10 days
Express Shipping: 2-3 days
Overnight Shipping: 1-2 days
|
Standard |
2nd Day |
Overnight |
Merchandise Total |
(3-5 business days) |
(2 business days) |
(1 business day) |
$ 00.00 - 29.99 |
$8.50 $5.95
|
$16.50 |
$21.50 |
$ 30.00 - 49.99 |
$10.50 $5.95
|
$18.50 |
$23.50 |
$ 50.00 - 74.99 |
$12.50 $5.95
|
$20.50 |
$25.50 |
$ 75.00 - 99.99 |
$14.50 $5.95
|
$22.50 |
$27.50 |
$100.00 - $149.99 |
$18.50 $5.95
|
$26.50 |
$31.50 |
$150.00 - 249.99 |
$23.00 $5.95
|
$31.00 |
$36.00 |
$250.00 & above |
12% of total $5.95
|
15% of total |
20% of total |
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Shipments to APOs, Alaska, and Hawaii are shipped via USPS. A $10 surcharge
is added to Standard and $15 to Express shipments. Overnight is not
available to APOs, AK, or HI.
- Delivery times are transit time only. Although most orders are shipped the following day, allow up to 48 hours for order processing.
- Orders to be delivered outside of the USA are excluded from this chart. Call Customer Care at (800) 624-9544 for shipping charges.
- An order must be received by 9:00am PST to begin processing the same day for 2nd Day or Overnight delivery.
- No Saturday deliveries. Overnight orders shipped on Friday will arrive on Monday.
To ensure timely arrival of your package and 100% satisfaction, please purchase your gift ahead of time and specify an arrival date. Your card is not charged until just prior to shipping your package.
How do I track my order?
Once your order has shipped you may:
1. Log into your account and select ‘Order History’ to track your packages.
2. Track your package by the tracking number emailed to you.
Who will deliver my order?
Delivery service will depend on what type of address your order is shipping to. Delivery to a street address will be delivered by FedEx and delivery to a PO Box, APO, or international address will be delivered by United States Postal Service (USPS).
Do I have to be home to receive my order?
No. Your package will be left at your door.
When sending a gift, do the prices appear in the paperwork with the gift?
No. We include your gift message, pack slip with no prices, and a Chukar Cherries catalog.
Can I use my own UPS or FedEx account number?
We will happily charge your account number for orders over $500 if you prefer.
Do you ship to international address?
Yes. You must call a Customer Service Representative to receive a shipping quote and place your order at (800) 624-9544.
Can I ship overnight to a P.O. Box?
Not at this time. Express Mail (2 day service) is our fastest service to a P.O. Box.
Do you ship chocolates in warm weather?

Yes, we do, but in order to ensure your chocolates arrive in perfect condition, we ship chocolate orders packed with ice and ship them Express or Overnight service only. Our policy is:
- Temperatures over 75 degrees, must ship Express (2-3 day transit).
- Temperatures over 95 degrees, must ship Overnight (1-2 day transit time).
- Orders containing chocolate received after 11 AM PST on Wednesday will ship the following Monday.
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Are Chukar Cherries products Kosher?
Yes, most Chukar® all natural sweets and treats are certified Kosher by KOF-K. This signifies that we utilize only quality ingredients and that our manufacturing standards are the strictest standards for cleanliness and Kosher Law.
What are the health benefits of Cherries? 
Cherries are one of today’s ‘super fruits’ because they contain many vitamins and minerals which may have many health benefits when combined with wholesome living habits. Cherries contain Vitamin C, Vitamin A, bioflavonoids, ellagic acid, perillyl, anthocyanins and, melatonin.
Scientists have learned that Antioxidants increase our resistance to disease and boost immunity and are essential to good health, especially with respect to aging and age related disorders. The higher the ORAC value of food, the more antioxidant power it contains. So what is ORAC? ORAC stands for the Oxygen Radical Absorbance Capacity of food. ORAC provides us with a method of measuring the overall antioxidant power of foods and supplements. The word "food" is significant, as scientists have found that antioxidants are most effective when received from a whole food; hence the recommended serving is 5 to 9 servings of fruits and vegetables each day.
Studies show that the average person gets only about 1200 ORAC units per day from 3 servings of fruits and vegetables. To provide a significant impact on health, current minimum recommendations are 3,000 to 5,000 ORAC units per day.
We Love Cherries! Why?
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Cherries are full of antioxidants which have been shown to help fight diseases like cancer and heart disease.
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Cherries may reduce cancer risk by inhibiting tumor development and growth of human colon cancer cells. Cherries produce a phyto-nutrient called perillyl alcohol which many studies indicate may help rid the body of carcinogens that cause cells to divide rapidly, help revert tumor cells back to normal, and help reduce blood supply to cancer cells starving them of oxygen and nutrition to grow..
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Cherries aid in diabetes prevention by lowering cholesterol levels, increasing blood antioxidant capacity, reducing body fats, lowering insulin and fasting glucose levels, reducing ‘fatty liver’, and lowering levels of oxidative damage.
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Cherries are the only anti-inflammatory food known to reduce uric acid within the body; a known cause of gout and arthritic pain.
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Cherries contain melatonin which is acknowledged to fight jet lag by regulating the body’s biorhythm and natural sleep patterns.
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Cherries offer ‘heart-health’ benefits by providing the body with anthocyanins which lower blood lipids, thus reducing heart disease risks and metabolic syndrome traits associated with heart disease, stroke, and type 2 diabetes.
What is the free gift?
For orders $70.00 or more, a free gift is included in your order. To keep the free gift new and exciting for our loyal customers, Chukar Cherries changes the gift from time to time.
Do you have a quantity discount program?
How much is donated to Breast Cancer Research when I purchase Blossoms for a Cure?
I see a discrepancy in my order what can I do?
Save your packing slip and call Customer Service at (800) 624-9544.
I am not satisfied with my order what can I do?
Keep product and packaging and call Customer Service at (800) 624-9544 for directions.
Still have a question?
E-mail sales@chukar.com or call (800) 624-9544 to speak to a Customer Service Representative.
What foundations does Chukar partner with and why?
Chukar Cherries partners with organizations to support the needs of Family Farms, Rural Communities, Breast Cancer Research, Sustainable Agricultural and Conservation International.

Through developing the Blossoms for a Cure™ project, Chukar Cherries is proud to donate $1.00 for each and every pound of Chocolate Cherry Blossoms sold in support of research to eradicate breast cancer.

Chukar Cherries donates to Conservation International in hopes of developing sustainable agriculture practices and maintaining, restoring, and protecting the Earth’s natural habitats and wildlife.
Chukar Cherries contributes to countless rural community causes. Chukar Cherries partners with small family farmers to purchase our fresh fruits year after year.
The Chukar Team is united in contributing to these causes. We hope to encourage you, ‘The Best of Customers,’ to give your time and/or dollars to meet local, regional and international needs.
Sustainable Practices
The Chukar Team makes a conscious effort to integrate sustainable practices everywhere possible. We are hopeful that new available technologies will lead to continued improvements. Currently, we practice the following:
Reduce, Recycle, Reuse:
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Chukar® retail carry-out bags are produced with 98% recycled content.
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Minimal carton packaging is utilized wherever and whenever possible.
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Offices are virtually paperless and we shred and recycle leftover paper.
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Chukar Catalogs are produced utilizing partially recycled paper content.
Utilize everything; from left-over chocolate, to the juice from processing cherries, to cherry pits.
Respect and Value the Chukar Team as critical to the health and welfare to our customers and the business.
Generously Give to Mother Earth with a focus on our local community, regional Farmer’s Markets, Environmental health and Women’s Health issues.
Is Chukar Cherries Hiring?
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Call us toll free at (800) 624-9544 Monday - Saturday (8am to 5pm) and Sunday (10am - 5pm) or check out our customer service pages for more information. Please use our contact form to provide us with any comments or questions you may have.
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