Customer Service Center

For assistance:
Call: 800-624-9544
Weekdays 8am-5pm PT

Email: customerservice@chukar.com


Satisfaction Guaranteed

We back every product that we make with an unconditional guarantee: if you are not 100% satisfied, contact us and we'll provide you with a replacement or refund. It's that simple.




Frequently Asked Questions

Once your order has shipped you may:
• Log in to your account and select ‘order history’
• Use the freight carrier’s tracking number emailed to you
• Use the link below to track packages without logging in:

Track My Order

Please visit our Gift Card Balance page or call us at 800-624-9544.
Yes. The option to enter your gift message is available during checkout.
If your order has not been processed, you may be able to make changes. Contact us right away to find out.
Correction fees may apply.

Call: 800-624-9544
Weekdays 8am-5pm PT
Email: customerservice@chukar.com

Click the Forgot Password link below to reset your password and then place your order.

Forgot Password

Shortly after your order is submitted, you will receive a confirmation e-mail. If you do not receive a confirmation e-mail, please check your email’s spam folder. If you still do not receive a confirmation email, please contact our customer service team and we’ll be happy to help.

Call: 800-624-9544
Weekdays 8am-5pm PT

Yes. Our email newsletter or SMS notifications are the best way to find out about current promotions. Promo codes will be emailed or texted directly to you.

Sign Up for the Chukar Cherries Newsletter & SMS

Yes! Please see our Corporate Gifts page for more information and to complete the inquiry form, or contact us directly:

Call: 800-624-9544
Weekdays 8am-5pm PT
Email: sales@chukar.com

Yes! Please see our Fundraising page for more information and to complete the inquiry form, or contact us directly:

Call: 800-624-9544
Weekdays 8am-5pm PT
Email: fundraising@chukar.com

Discounts are reflected in order total.

Some discounts and promotions cannot be combined, including Buy any 4 bags or any 4 jars and Save $5.

Please see individual promotions for details.
buy 4 save 5 dollars icon

Buy any 4 bags or any 4 jars and
save $5. These promotions cannot
be combined with other offers.

If you need assistance, please contact our customer service team and we’ll be happy to help.


Call: 800-624-9544
Weekdays 8am-5pm PT
Email: customerservice@chukar.com
We back every product that we make with an unconditional guarantee: if you are not 100% satisfied, we'll provide you with a replacement or refund. It's that simple.

Please save your packing slip and contact us.


Call: 800-624-9544
Weekdays 8am-5pm PT
Email: customerservice@chukar.com
While our goal is to make sure the product you receive is exactly what is pictured online and in our catalog, occasionally we may need to substitute items or gift basket containers.




Shipping

To ensure chocolate arrives in perfect condition when facing warm conditions, our team of shipping experts evaluate the weather, route, and transit times for each destination. After the appropriate shipping factors are calculated, orders are packed with complimentary reusable ice packs to ensure arrival in top condition.

Shipping in Warm Weather
• If temperatures are 75-95°F en route, chocolate is shipped Monday–Wednesday via 2-Day delivery.
• If temperatures are 96-100°F en route, chocolate is shipped Monday–Thursday via Overnight delivery.
• If temperatures exceed 100°F en route, we hold the order until temperatures drop.

Look for the following icon to know when warm weather shipping is needed for a particular item:
Click to Learn More About Our Melt-Free Guarantee

We are happy to provide shipping advice! Contact us with a list of items you would like to ship and your destination zip code. We’ll gladly review your shipping options with you.


Call: 800-624-9544
Weekdays 8am-5pm PT
Email: customerservice@chukar.com

Physical addresses within the continental United States

Merchandise
Total
FLAT RATE
3-5 Business Days
2-DAY
2 Business Days
OVERNIGHT
1 Business Day
$00.00 - $74.99 $12.95 $22.00 $35.00
$75.00 - $249.99 $12.95 $28.00 $50.00
$250.00 & above $12.95 $34.00 $65.00
  • Note: shipping carriers no longer guarantee transit times. Chukar Cherries fulfills orders as soon as possible. Orders placed by 10am PT are shipped the same day, except for in extenuating circumstances.

•   Overnight orders shipped on Friday will arrive on Monday.


•   Saturday Delivery: Available to limited areas for an additional cost. Please call our Customer Service Team at 800-624-9544 for details.

PO Boxes, AK, HI & APO Addresses

Merchandise
Total
PARCEL POST
5-7 Business Days
PRIORITY MAIL
2-3 Business Days
EXPRESS MAIL
2 Business Days
$00.00 - $74.99 $12.95 $22.00 $60.00
$75.00 - $249.99 $12.95 $28.00 $75.00
$250.00 & above $12.95 $34.00 $90.00
• For delivery to APO addresses, orders must ship via Priority Mail. Please note, transit times to APO addresses will vary depending on the unit of the addressee.
• To ensure orders arrive in first-rate condition, orders shipping to AK and HI must ship via Priority Mail or Express Mail.

Chukar Cherries offers flat-rate shipping.

Occasionally, Chukar Cherries offers shipping promotions. Our email newsletter and SMS alerts are the best way to find out about current promotions. Promo codes will be emailed or texted to you.

Sign Up for the Chukar Cherries Newsletter & SMS

Depending on your destination, delivery takes approximately:


• Standard: 1-5 business days
• 2-Day: 2 business days
• Overnight: 1 business day

Transit times are estimated based on delivery location and ship method. Delivery times include transit time only.

Note: shipping carriers no longer guarantee transit times. Chukar Cherries fulfills orders as soon as possible. Orders placed by 10a.m. PT are shipped the same day, except for in extenuating circumstances.

Shipping map showing number of transit days for different regions in the United States
Yes. Click the Ship to International Address link during checkout.




Product General Info

Nutritional information and ingredient listings can be found on the back of packaging, inside a gift box, or at CHUKAR.COM in the Nutrition tab beneath each product’s description.
Where to find nutritional information on chukar.com product pages
  • Chocolate, fruit & nut energy mixes, dried fruit, and granola: Keep sealed in their bag or another airtight container and store in a cool, dry place. Note: Do not refrigerate dried fruit or chocolate.
  • Pantry jars filled with pie fillings, preserves, dessert toppings, savory sauces, and cherry juice:
    Refrigerate upon opening.
  • Biscotti: Store in an airtight container.
  • Cakes: Refrigerate immediately, keep wrapped, and enjoy within 7 days of receipt or freeze and enjoy within 3 months.
  • Caramel Corn: Keep sealed and store in a cool, dry place. Do not refrigerate.
  • Cherry Juice: Refrigerate after opening and enjoy within 3 weeks.
  • Chocolate, Fruit & Nut Energy Mixes: 12 months when sealed and stored in a cool, dry place
  • Dried Fruit & unopened Pantry Jars: 18 months when sealed and stored in a cool, dry place
  • Granola: 6 months when sealed and stored in a cool, dry place
  • Biscotti: Store in an airtight container and enjoy within 3 weeks of date on packaging.
  • Cakes: Enjoy within 7 days of receipt or freeze and enjoy within 3 months.
  • Caramel Corn: 3 months when sealed and stored in a cool, dry place
  • Caramels: Use Best By date on packaging.
  • Cherry Juice: Use Best By date on packaging. Refrigerate after opening and enjoy within 3 weeks.
Chukar® products are Certified KOF-K Kosher.

Exceptions: wine, cherry juice, baked goods, granola, caramels, asparagus.

Chukar® products except baked goods are made without gluten.
Yes, Chukar offers many no sugar added goodies including dried fruit, energy mixes, and gifts.

Click here to view Chukar’s no sugar added products.

Chukar® products are free of anything artificial including preservatives, sulfites, artificial colors, and artificial flavors.

Exception: Wine contains sulfites.

Sulfites naturally occur in wines during the fermentation process. Our goal is to produce wines with as few added sulfites as possible.

Yes! Click here to view our USDA Certified Organic products.
Although Chukar’s factory is free of many common allergens, allergen research is still changing. The ingredients list on each product contains all allergenic ingredients.
  • A cherry a day... nature’s anti-inflammatory
    Sweet cherries contain anthocyanins, which appear to shut down enzymes that cause tissue inflammation in a similar manner to ibuprofen and naproxen.
  • A tasty way to fight cancer
    Cherries contain ellagic acid and anthocyanins, which appear to be potent inhibitors to the growth of cancer cells.
  • Take the bite out of gout
    A painful form of arthritis—gout affects more than 8.3 million Americans. Studies show eating sweet cherries can lower the levels of uric acid in the blood and reduce the risk of a gout attack.
  • Sweet cherries, sweeter dreams
    One of the few plant sources of melatonin, sweet cherries naturally improve the quality of sleep. Try a handful one hour before bed to regulate sleep patterns.
  • A fiber-licious snack
    A cup of sweet cherries delivers about 3 grams (12%) of the recommended daily dose of fiber—fighting weight, diabetes & cardiovascular disease.
  • Treat yourself to a low GI
    Cherries boast a lower glycemic index than almost any other fruit! They release glucose slowly and evenly, so blood sugar levels stay steady.

Source: Northwest Cherry Growers





Other

Chukar Cherries can be purchased at our flagship store and factory headquarters in Prosser, Washington, at our store in the center of Seattle’s Pike Place Market, or at CHUKAR.COM. You can also find Chukar Cherries in hundreds of specialty retailers across the USA including REI, Metropolitan Markets, and Whole Foods Pacific Northwest Region. If your favorite local retailer does not offer Chukar Cherries, please make a request and offer this contact information.

Icons for REI, 
                    Metropolitan Markets, and Whole Foods

Centrally located in two of Washington’s most destination-worthy locations— we welcome you to experience Chukar firsthand at our Flagship Store & Headquarters in Washington Wine Country or in Seattle’s famous Pike Place Market.

CHUKAR CHERRIES IN PROSSER WINE COUNTRY
Monday-Saturday 8am-5pm PT
Sunday 10am-4pm PT
320 Wine Country Road
Prosser, Washington 99350
509-786-2055

CHUKAR CHERRIES IN PIKE PLACE MARKET*
Monday-Sunday 9am-6pm PT
1529B Pike Place
Seattle, WA 98101
206-623-8043
*Chukar Cherries is located in the center of the main arcade

Yes, we do! Send your request to donations@chukar.com. Our lead time for processing donations is 2 weeks. We will review your request and be in touch.
When Chukar opened in 1988, our founders promised that Chukar® fruits would be regionally sourced, crafted with minimal or no added sugar, and free of preservatives or artificial ingredients. Please see Sustainability is our Nature page for current information on corporate responsibility, including responsible sourcing, packaging initiatives, waste reduction, good manufacturing practices, and community engagement.
We’re always looking for great people to join our team. Click here to view current openings.