Good Service Never Goes Out of Style
CHUKAR.COM * 800-624-9544
In the Age of Amazon, Good Service Means More
As online and big-box-store shopping becomes the norm, many of us miss the days of excellent customer service. Talking to a real person about products they know has become a rarity. And as the holidays approach, the ease of buying generic products online seems even more empty.
Small businesses like Chukar Cherries offer a different way of doing things. At Chukar, customer service is personal and always has been. Our team is based in Prosser, Washington, where we obtain locally grown cherries and tranform them into our delicious cherry gifts. Our team is happy to answer your questions about Chukar products—they’ve tried them all and can recommend their favorites!
Customer service team Ralaunda, Chelsey, Shara, Cherie, Rosie, and Teresa at our Prosser, WA Headquarters.
Since we have been in business in the late '80s, both sourcing local cherries and employing local people have top priorities that have shaped the mission of our business. We believe that these efforts strengthen our Prosser community and also improve our product.
We're proud to offer the recent testimonials below. We also encourage you to contact us at 800-624-9544. We're standing by to help you find the next perfect gift or favorite Washington cherry treat.
Testimonials
"Thanks for being so thorough, Cherie! These cherries are gifts for my grandma who is currently residing in China. Thanks for your diligent work for making sure to ship these cherries to the correct address! A 103 year old will be very happy."
QING – SEATTLE, WA
"Thanks for the heads up, Shara! Please delay as you deem necessary for non-melty weather conditions! What a pleasure to do business with a company with outstanding customer service."
ANNE– TOPEKA, KS
"Please accept my sincerest appreciation for providing excellent service. Your efforts went above and beyond to meet the customer’s needs."
RICH–WALLINGFORD, CT
Team Spotlight – Sales & Customer Service Manager Teresa Garcia
Employee Since: 2003
Favorite Product: Changes often! Currently it's our NEW Hazelnut Cherries.
Teresa leads the team of Customer Service Representatives and Retail Store Managers who interact directly with our valued customers. Her team is responsible for sales and customer satisfaction in all channels; retail, wholesale, mail order, internet, corporate gift, and fundraising. Teresa’s broad and extensive experience sets her apart. Over the years she’s had key roles in production, shipping, retail, marketing, and sales. Anyone who has worked with Teresa will attest that she exceeds expectations.
One of Teresa's passions is corporate gifts. We offer many of our famous chocolate cherries and iconic Northwest products for business gifting with special price incentives and personalization with your logo. Right now is the perfect time to order your corporate gifts for the holidays!
Our Core Team
We'd also like to acquaint you with some of the friendly customer service reps who may have assisted you recently. Call us old fashioned, but we believe it's important to put a name to the face.
